Procedures
Email Account Creation
Upon admission to Nevada State University, students are provided with access to Microsoft Office 365, which includes an email account. Access to Office 365 is provided through the NSU Portal (https://my.nsc.edu). Student email addresses are in the format of (name)@students.nsc.edu.
University Communications with Students
With the exception of course-related communications from faculty to enrolled students, all NSU communications to students will be sent to NSU-issued student email addresses only. This includes non-course-related communications from faculty, staff, departments (e.g., Admissions, Registrar, Cashier, Financial Aid), Canvas (WebCampus) notifications, related third parties, such as facilities and housing, and groups organizing NSU events.
NSU faculty, staff, and departments must only respond to communications sent from NSU student email addresses starting August 24, 2020.
Faculty will primarily use the messaging system with Canvas (WebCampus) to communicate with students enrolled in their courses about course-specific information.
Students Responsibility
A. Students must ensure that there is sufficient space in their accounts to allow for delivery of official email communications. Email users should exercise extreme caution in using email to communicate confidential or sensitive matters and should not assume that email is private or secure. Users must be careful to send messages only to the intended recipients.
B. Students are expected to check their email on a frequent basis in order to stay current with NSU-related communications and to recognize that certain communications may be time-critical. Failure to check email, errors in forwarding mail, or email returned to the university with “Mailbox Full” or “User Unknown” or other similar reasons are not acceptable excuses for missing official University communications via email.
Faculty and Staff Responsibility
To comply with this policy and the Family Educational Rights and Privacy Act (FERPA), upon receiving an email from a student, all faculty and staff must verify that the email account from the sender is an official NSU student email address that uses the (name)@students.nsc.edu format. If a non-NSU email is used, employees will reply stating only that correspondence must come from an official NSU email address and reminding the student to use their NSU email to re-send their message. Failure to do so could lead to a violation of FERPA.
Forwarding
If students wish to have email redirected from their official NSU email to another email address, they may do so at their own risk. The University is not responsible for the handling of email by outside vendors or departmental/unit servers, none of which are considered official student email accounts. Having email redirected does not absolve a student of the responsibilities associated with official communications sent to the official NSU [name]@students.nsc.edu account.
Post-Enrollment
NSU alumni may maintain access to their NSU email indefinitely. If at any point the University has a need to discontinue the University email account, appropriate notice will be given to allow the student/ alumni to transition.
We do not recommend using NSU email accounts as password recovery addresses on other sites or for any similar purpose. Should a student’s NSU email account be deleted according to this policy, they may not be able to recover/reset passwords on those other sites. Students should use a personal email account for password resets and recover and forward that account to their NSU email account if desired.